Anytime Fitness - Katy, Texas

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I moved over an hour away, as well as had surgery, and they refused to cancel my membership. There are not many Anytime Fitness locations even in my new area. I was told I need to cancel in person and make the long distance trip. Not even an option to cancel via MAIL or anything was presented to me. Precious time has been wasted, and my membership is still ongoing. It’s all part of the plan. They have limited staffed hours with staff present at their location to cancel the membership. How does this work for people that have jobs throughout the week?

Terrible. I have given this company hundreds and hundreds of dollars over the last few years and I can’t even get help with my membership being canceled.

ATYRE

Super clean establishment.
Love the privacy aspect as it’s a much more intimate space than your usual fitness center. They no longer accept class pass, but they do offer a free day trial to try out their facilities.

Patrizia Robinson

I’ve been to a few different AF locations in the last years due to a couple of relocations and this one in Katy is by far my favorite. It’s super clean, the equipment is maintained well and the staff is nice and friendly. Everybody is busy working out and even when more people are present it’s never overcrowded despite being on the smaller side. The trainers are wonderful, they work hard and truly care. I can’t say enough good things about this gym!

Pedro Paiva

the equipments are taken care of very well, both by the staff and the members. this specific location is not as big, but i actually prefer it that way, and the app (which by the way is amazing AND free when getting a membership) tells u how many people are there at the moment. the staff are very friendly, and will help you with anything you need. been there for 3 months now, it has been perfect.

Mike Margittai

I've been to about 50 anytime fitness locations as I've traveled across the country and this one is definitely top 5. Extremely clean and organized, they clearly care about the equipment and their members and guests. Not the biggest location, but has everything I've ever used and nothing is falling apart or clunky. The shower rooms (1 each for men/women) are clean and stocked with anything you could need. I'm just passing through, but 10/10 would recommend and will be back if I'm around the area

Connor Rathbun

I have been to this gym many times when I visit my mother, Colleen. It is always extremely clean, there is a friendly atmosphere, and you don't usually need to wait to use the equipment. I highly recommend this gym to anyone in the area.

Nathaniel Wassell

My wife and I tried a trial here a while ago and dropped it because the receptionist was making fun of her accent to her face. That person doesn't seem there now, so thought to myself 'okay, maybe we can try again.'

Now, my friend and I coordinate to give this another go. I come in to do the 5 day pass since it's been over a year. They say no. Literally, just 'no' haha. No further elaboration at first, then says I can come back in 9 hours and 19 minutes and the other guy at the desk starts laughing. I am at this point really, really confused.

I probe for more details and find out they aren't offering it because of some Easter promotion. Tell me I can pay $16 (more than the price of a full month membership?) for the single day guest pass. Why would I do that after the initial interaction? This is your best foot forward? This is the most welcoming experience you can offer for a potential customer?

It was the attitude from the get-go, in tandem with my wife's previous experience with blatant discrimination, that solidified this gym will never get another shot from me. There is consistent lack of basic professionalism from these receptionists, how many customers have they lost you?

Dan Dumay

Very clean and accommodating bathrooms, friendly staff, and great equipment selection! Love Anytime!